User forum
Ask a question, post a configuration, argue about chart of accounts structure. Staff read it daily.
Community
Ask people who
Ask people who
already solved it
Someone has already configured the approval chain you are staring at. The community is where that knowledge lives, alongside the roadmap and the monthly office hours.
Monthly office hours
An open call on the last Thursday of the month. Bring a screen-share and a problem.
Roadmap board
What we are building next, and what is under consideration. Vote and comment.
Partner directory
Accountants and consultants who implement PrimeERP for a living. Browse →
WhatsApp group
Fast, informal, useful when something is on fire at 6pm.
Release previews
Try the next version on a sandbox company before it ships and tell us what broke.
House rules
Be specific
A screenshot and the exact error beats "it is not working". Nobody can help with the latter.
No customer data in public
Redact names, account numbers and amounts before you post. If the problem needs real data, open a support ticket instead.
Answers get corrected
Including ours. If a staff answer is wrong, say so — that is more useful than being polite about it.
Need an answer that cannot wait for the forum? Open a support ticket.